This English text is a courtesy translation. The French version prevails.

Terms of sale (subscriptions)

In force from

During the beta

During the beta, Aure is free. No subscription is sold during the beta: you are not asked for any payment, either in the app or on the web. The terms below will apply when subscriptions open.

Upcoming offer (not open yet)

Aure offers a free plan and two subscriptions, Basic and Gold. Subscriptions are taken only in the iPhone app, with your App Store account, or in the Android app, with your Google Play account. Aure sells no subscription on the web.

A ceiling against automated sending applies to every account. Safety is never paid for: blocking, reporting and panic mode stay included for everyone.

Price

The price is the one the App Store or Google Play shows in the app at the time of purchase, in the currency of your store: Aure never shows another price. As a guide, in euro stores: Basic €19.99 a month, Gold €29.99 a month. Taxes and prices in other currencies: text under review.

Duration and automatic renewal

Each subscription lasts one month and renews automatically every month, on the same date, at the price shown, as long as you do not cancel it at least 24 hours before the end of the current month. Payment goes through your App Store or Google Play account. Text under review.

Moving from Basic to Gold takes effect at once. On iPhone, Apple refunds the unused part of Basic. On Android, you pay straight away the difference for the current period, then the Gold price on your renewal date. Text under review.

Pre-contractual information

Before the purchase, the offers screen shows what each plan gives, its monthly price, the automatic renewal and links to these terms, the terms of use and the privacy policy. The rest of the pre-contractual information is under review.

Right of withdrawal

For a purchase in the App Store or Google Play, the terms of Apple or Google apply. The model form and the other conditions are under review.

Cancellation

You cancel at any time in the settings of your App Store or Google Play account; in the app, ‘Manage my subscription’, on the offers screen, takes you there. To avoid the next renewal, cancel at least 24 hours before the end of the current month. What happens until the end of the period already paid: text under review.

Deleting your Aure account does not cancel your subscription: it is still billed until you cancel it in the store. See Delete your Aure account.

Refunds

Apple and Google handle refund requests for purchases made with them.

Legal guarantee of conformity

Text under review.

Consumer mediation

Text under review.